What does LivServ AI do?

LivServ AI builds AI chatbot solutions for WhatsApp, websites, and voice channels to help businesses automate customer engagement, lead generation, and support.

Which industries does LivServ AI serve?

We work with B2B SaaS, real estate, healthcare, education, and other service-led businesses that need conversational AI to handle leads and support at scale.

Is LivServ AI based in India?

Yes. LivServ AI is based in India and serves clients across Bengaluru, other Indian cities, and international markets.

Can LivServ AI integrate chatbots with our existing CRM or tools?

Yes. Our AI chatbots can integrate with CRMs, marketing tools, and internal systems to log leads, sync conversations, and trigger workflows automatically.

How quickly can we go live with an AI chatbot from LivServ AI?

Implementation timelines depend on complexity, but most clients go live with their first AI chatbot in a few weeks after requirements are finalized.

WhatsApp Chatbot

for Modern Hospitals

Automate patient appointments, registrations, and report delivery through WhatsApp.
Reduce front desk load by 80% while improving patient experience.

Schedule a Demo

Trusted by 5,000+ Clients | 20+ Years of Expertise | Supports 200+ languages | 30-Day Free Trial

Trusted by leading Indian & global enterprises

We’re proud to be recognized among the top chatbot companies in India, helping brands across real estate, hospitality, healthcare, and retail achieve customer engagement excellence.

Enterprise Features

Built for Hospital Operations

Everything you need to automate patient workflows with enterprise-grade security and reliability

Full HMS Integration

Seamlessly integrates with your existing Hospital Management System. Real-time data sync for appointments, patient records, and prescriptions.

Patient Recognition

Automatically detects existing patients by phone number. Retrieves patient history and previous appointments instantly.

Smart Scheduling

Real-time doctor availability. Automatic slot management and conflict resolution. Calendar integration for reminders.

Digital Prescriptions

Deliver prescriptions directly via WhatsApp. Patients can download, share, or order medicines instantly.

24/7 Availability

Never miss a booking. Handles multiple conversations simultaneously. Reduces dependency on front-desk staff.

Analytics Dashboard

Track booking rates, patient satisfaction, and operational efficiency. Make data-driven decisions.

Instant Notifications

Automated reminders for appointments. Follow-up messages for prescriptions and lab tests.

Multi-Language Support

Communicate in patients' preferred language. Supports English, Hindi, and regional languages.

Human Handoff

Seamlessly transfer complex queries to human agents. Maintain context and conversation history.

Value Proposition

Why Hospitals Choose MediChat

Measurable improvements in operational efficiency and patient satisfaction

80% Reduction in Front Desk Load

Reception staff focus on in-person patients while chatbot handles routine inquiries, bookings, and report delivery.

24/7 Patient Engagement

Never miss a booking opportunity. Patients can schedule appointments at midnight or on holidays—fully automated.

3-Minute Patient Onboarding

New patient registration completed via WhatsApp before they even visit the hospital. Zero paperwork at reception.

Seamless HMS Integration

Works with your existing Hospital Management System—no data duplication, real-time sync, zero manual entry.

Higher Patient Satisfaction

Instant responses, convenient scheduling, digital reports—patients love the modern experience and refer others.

Multi-Branch Support

Single WhatsApp number for all hospital branches with intelligent routing to the nearest or preferred location.

500+

Hospitals Using MediChat

2M+

Appointments Booked

4.8/5

Hospitals Using MediChat

Measurable Impact

Transform Your Hospital Operations

See how our WhatsApp chatbot delivers ROI across all departments

Increase Revenue

Capture 3x more leads from digital channels
Reduce no-shows by 40% with automated reminders
Increase repeat visits through follow-ups

Reduce Costs

85% reduction in front-desk call volume
Save 20+ staff hours per week
Lower operational overhead costs

Improve Experience

95% patient satisfaction score
Book appointments in under 2 minutes
24/7 instant responses to queries

Enterprise Grade Security

Built for Healthcare Compliance

Your patient's data security is our top priority

HIPPA Compliant

End-to-end encryption and secure data handling

ISO 27001 Certified

International security management standards

Data in India

All servers located in india for compliance

SOC 2 Audited

Regular third party security audits

Trusted by Leading Hospital Chains in India

Apollo Hospitals, Fortis Healthcare, Manipal Hospitals, and 500+ more healthcare institutionsrely on MediChat for secure patient communication.

Sales Automation

Complete Sales Funnel Automation

Our AI chatbot guides prospects through every stage of your sales process automatically

Attract

Draw visitors with engaging chat interfaces

Qualify

Identify high-quality prospects intelligently

Engage

Build relationships with meaningful dialogues

Convert

Turn prospects into customers with assistance

Retain

Provide ongoing support for customer satisfaction

Complete Automation, Maximum Results

Let our AI handle the entire customer journey while you focus on closing deals and growing your business.

40% More Leads

24/7 Availability

Zero Training Required

Get Started

How it Works

Request Demo

Get a personalized tour of our platform and see how it can fit your needs.

Install Chatbot

Easily integrate our chatbot onto your website or messaging platforms in minutes.

Start Getting Leads

Watch as your chatbot engages visitors and converts them into qualified leads 24/7.

Simple Pricing

Simple Pricing for Every Business

Choose the perfect plan to fit your needs, with transparent pricing and no hidden fees.

Free AI Chatbot

Perfect for getting started.

₹0 /month

50 Live Interaction Credits (1 mo)
Website Integration
2 URLs/Docs for training
Self-service Setup

Conversational & Adaptive AI

For growing businesses.

₹9,000 /month

300 Live Interaction Credits
Website Integration
WhatsApp & FB Integration
15 FAQ Changes
One-time Setup included
Shared Agent Resource

Enterprise Bot

For large-scale operations.

₹25,000 /month

Unlimited Live Interactions
Custom Chat Window
All Integrations
5 FAQ Changes
Fulltime Dedicated Agent
Advanced Analytics

Industry Solutions

AI-Powered Solutions for Your Industry

Transforming the Real Estate Industry with Livserv AI

Assist buyers with property searches, schedule site visits, provide mortgage and financing insights, and offer real-time updates on project availability for a seamless home-buying experience.

Simplify Property Searches Guide buyers to the right properties instantly based on their preferences, budget, and location.
Schedule Site Visits Effortlessly Allow buyers to book or reschedule property tours in real-time, reducing back-and-forth communication.
Provide Mortgage & Financing Guidance Share tailored insights on home loans, eligibility, and financing options to help buyers make informed decisions.
Real-Time Project Availability Keep prospects updated about available units, pricing, and inventory in real-time — no delays.
Qualify and Capture Leads Automatically Engage visitors, collect their details, and qualify leads without manual intervention.
24/7 Buyer Engagement Be available around the clock to answer queries and nurture buyers, even outside office hours.
Boost Sales Team Productivity Let AI handle repetitive queries so your sales team can focus on closing deals.

Learn More →

Empowering Patients and Providers with AI-Driven Care

Schedule appointments, provide symptom-based guidance, and manage prescription refills for efficient patient care and support.

Streamline Appointment Scheduling Let patients book, modify, or cancel appointments anytime — hassle-free and convenient.
Manage Prescription Refills Enable patients to request and track prescription refills seamlessly, saving time for both staff and patients.
24/7 Patient Support Be available around the clock to answer queries and guide patients through their care journey.
Reduce Administrative Burden Automate routine tasks so healthcare teams can focus on delivering quality care.
Enhance Patient Experience Deliver timely, personalized interactions that build trust and satisfaction

Learn More →

Symptom Check

Initial health screening and symptom assessment

Doctor Match

Connect with the right specialist for your needs

Appointment

Schedule convenient consultation slots

Treatment

Receive personalized care and treatment plans

Follow-up

Ongoing health monitoring and support

Handle Admission Inquiries

Answer prospective students’ questions about programs, fees, and deadlines instantly.

Handle Admission Inquiries Answer prospective students’ questions about programs, fees, and deadlines instantly.
Assist With Course Registration Guide students through course selection and enrollment processes quickly and accurately.
Provide Campus Information Offer details about facilities, events, policies, and services on demand.
Support Students 24/7 Be available round-the-clock to help with academic or administrative questions, even outside office hours.
Free Up Staff Time Automate repetitive queries so staff can focus on more impactful student engagement and planning.

Learn More →

Course Discovery

Explore programs and find the perfect fit

Admission Guidance

Navigate application requirements and deadlines

Enrollment

Complete registration and course selection

Learning Support

Academic assistance and resource access

Career Guidance

Job placement and career development support

Elevating Shopping Experiences with AI Personalization

Boost conversions, assist with order tracking, and recommend products based on browsing history for a personalized shopping experience.

Product Discovery

Help customers find exactly what they need

Recommendations

Suggest personalized products and deals

Purchase Support

Assist with checkout and payment queries

Order Tracking

Real-time updates on shipping and delivery

Customer Care

Post-purchase support and returns handling

Streamlining Car Buying and Ownership

Manage vehicle inquiries, book test drives, assist with financing questions, and offer post-sales support for enhanced customer satisfaction.

Handle Vehicle Inquiries Provide instant answers about models, features, pricing, and availability.
Book Test Drives Effortlessly Enable customers to schedule and manage test drives at their convenience.
Assist With Financing Options Guide buyers through loan, lease, and payment plans to ease decision-making.
Offer Post-Sales Support Support customers with service appointments, warranty questions, and maintenance reminders.
Boost Customer Satisfaction Create a smooth, personalized journey that delights buyers and builds loyalty.

Learn More →

Vehicle Search

Find the perfect car based on preferences

Test Drive

Schedule and manage test drive appointments

Financing

Explore loan options and payment plans

Purchase

Complete documentation and delivery coordination

Service Support

Maintenance reminders and service booking

Ready to Transform Your Hospital's Patient Experience?

Join leading hospitals that have automated their patient journey with WhatsApp. Book a personalized demo today.

Request A Free Demo

Trusted By Industry Leaders

See what our customers say about us

PVS Builders

"LivServ has transformed our customer service operations by handling everyday questions efficiently, allowing our team to focus on more complex issues. The 24/7 availability has significantly improved response times and customer satisfaction. With an 80% query resolution rate, we've seen remarkable efficiency gains. On the sales front, the bot effectively gathers customer information and assists with inquiries, helping our sales team with better follow-ups and achieving a 20% conversion rate."

Gisha M

Assistant Manager - EDP

Asset Homes

"We've integrated LivServ into our sales process, utilizing it alongside WhatsApp campaigns for customer interaction. The bot has been instrumental in managing customer communications efficiently, contributing to a 20% conversion rate in our sales efforts."

Aswathy B

Pre-Sales Head

Nyati Group

"LivServ has proven to be an excellent lead generation tool, delivering quality leads with a 60% conversion rate. The AI bot empowers our customers by providing them with the information they need, whenever they need it. We're looking forward to fully leveraging its customer service capabilities once we complete our website reorganization."

ShubhankarGour

Senior Manager - Digital Marketing

G Square Housing

"LivServ has been quite effective for our lead collection process, achieving an 80% query resolution rate. The bot performs well in our sales process, contributing to a solid 60% conversion rate."

Shivani

Mahaveer Constructions

"Our experience with LivServ has been excellent. The AI bot delivers outstanding performance with a 100% query resolution rate in customer service and maintains a strong 60% conversion rate for sales, making it a valuable asset to our operations."

K V Harish

Digital Marketing Manager

Abad Hotels

"LivServ effectively handles customer inquiries, achieving a 60% resolution rate. The bot has been instrumental in increasing our booking numbers, contributing to a 60% conversion rate in our reservations process."

Prince

Reservations Executive

Kent Homes

"LivServ efficiently handles customer interactions with an 80% query resolution rate. The bot excels at lead creation and seamlessly allocates leads to our sales team, streamlining our sales workflow with a 20% conversion rate."

Dajin Thomas

Sales Administrator

SPR India

Vanessa AntonetteBellard

Deputy Manager

Apollo Hospitals

"We've implemented LivServ primarily for user convenience in customer service, where it maintains a 20% query resolution rate. While we're not currently using it specifically for sales purposes, it serves as a helpful tool for general customer inquiries."

Srinivas

Melam.in

Mr. Vadivelu

Manager

4.5 out of 5 stars
Based on 120+ reviews on Capterra

Frequently Asked Questions

Find answers to common questions about our platform, features, and integrations.

Our WhatsApp chatbot seamlessly integrates with major Hospital Management Systems through secure APIs. We support systems like Medeil, eHospital, and custom HMS platforms. The integration ensures real-time data synchronization for appointments, patient records, doctor availability, and billing information.

Yes. We follow enterprise-grade security protocols including end-to-end encryption, secure data storage, and compliance with healthcare data protection regulations. All patient information is encrypted both in transit and at rest. We conduct regular security audits and maintain strict access controls.

Typical implementation takes 2-4 weeks depending on the complexity of your HMS and customization requirements. This includes: HMS integration setup, chatbot flow customization, staff training, and testing phase. We provide dedicated support throughout the process.

Absolutely. Patients can easily reschedule or cancel appointments directly through WhatsApp. The chatbot checks doctor availability in real-time and offers alternative slots. Cancellations are processed instantly and slots are freed up for other patients.

The chatbot intelligently recognizes when human intervention is needed and seamlessly transfers the conversation to your staff. All conversation history is preserved, so your team has full context. You can set custom rules for when to escalate to human agents.

Pricing varies based on hospital size, number of departments, and message volume. We offer flexible plans starting from enterprise packages for multi-specialty hospitals. Contact us for a custom quote based on your specific needs. Most hospitals see ROI within 3-6 months.

The chatbot is designed to recognize emergency keywords and immediately provide emergency contact numbers and guidance. For critical situations, it prompts patients to call your emergency helpline or visit the ER. It can also alert on-duty staff for urgent cases.

Yes, you'll need a WhatsApp Business API account, which we help you set up. This is different from the regular WhatsApp Business app and allows for automated messaging, multiple users, and integration with your systems. We guide you through the entire verification and setup process.

Experience AI Powered Chat Bot

WhatsApp Chatbot

for Modern Hospitals

Schedule a Demo

Trusted by leading Indian & global enterprises

Enterprise Features

Full HMS Integration

Patient Recognition

Smart Scheduling

Digital Prescriptions

24/7 Availability

Analytics Dashboard

Instant Notifications

Multi-Language Support

Human Handoff

Value Proposition

80% Reduction in Front Desk Load

24/7 Patient Engagement

3-Minute Patient Onboarding

Seamless HMS Integration

Higher Patient Satisfaction

Multi-Branch Support

500+

2M+

4.8/5

Measurable Impact

Transform Your Hospital Operations

Increase Revenue

Reduce Costs

Improve Experience

Enterprise Grade Security

Sales Automation

Attract

Qualify

Engage

Convert

Retain

Complete Automation, Maximum Results

Get Started

Request Demo

Install Chatbot

Start Getting Leads

Simple Pricing

Free AI Chatbot

Conversational & Adaptive AI

Enterprise Bot

Industry Solutions

Transforming the Real Estate Industry with Livserv AI

Empowering Patients and Providers with AI-Driven Care

Symptom Check

Doctor Match

Appointment

Treatment

Follow-up

Handle Admission Inquiries

Course Discovery

Admission Guidance

Enrollment

Learning Support

Career Guidance

Elevating Shopping Experiences with AI Personalization

Product Discovery

Recommendations

Purchase Support

Order Tracking

Customer Care

Streamlining Car Buying and Ownership

Vehicle Search

Test Drive

Financing

Purchase

Service Support

Ready to Transform Your Hospital's Patient Experience?

PVS Builders

Gisha M

Asset Homes

Aswathy B

Nyati Group

ShubhankarGour

G Square Housing